Customer Service Representative
Full time • Miami Gardens
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
Professional title: Customer Service Representative
Enterprise: Phoenix NSG Solutions
Location: In Person | Day shift
About us:
At Phoenix NSG Solutions, we are a team of passionate professionals redefining what it means to deliver exceptional customer experiences. Our team thrives on collaboration, creativity, and a shared commitment to excellence. With diverse backgrounds and unique skill sets, we work together to create solutions that drive both customer and customer satisfaction.
As a Customer Service Representative, you will play a key role as the first line of communication with our customers, building meaningful relationships and providing valuable information about their wants and needs. This is more than just a job – it's an opportunity to grow, collaborate, and make a difference in a fast-paced, supportive environment.
What you'll do:
• Build lasting relationships with customers through open and direct communication.
• Resolve customer account issues, service conflicts, and other customer service concerns with professionalism.
• Know and support customers throughout the sales cycle, from start to finish, ensuring a smooth enrollment process.
• Securely collect and manage customer information, including contact details, payment preferences, and other relevant data.
• Track and report on customer interactions, customer questions, and completed sales for continuous improvement.
What we're looking for:
• Experience in a customer service role (e.g., restaurant, hospitality, or customer service) is a plus, but not a requirement!
• Excellent communication skills with the ability to build genuine connections with a wide variety of people.
• Strong analytical and problem-solving skills to address customer needs effectively.
• Excellent time management and organizational skills to handle multiple accounts with ease.
• A positive, team-oriented attitude and a desire to be part of an inclusive and growing organization that prioritizes employee well-being.
Job Details:
• Shift: Day shift
• Workplace: In-person
If you're ready to join a company that values your skills, supports your growth, and celebrates your success, we'd love to hear from you! Apply today to begin your journey with Phoenix NSG Solutions.
Enterprise: Phoenix NSG Solutions
Location: In Person | Day shift
About us:
At Phoenix NSG Solutions, we are a team of passionate professionals redefining what it means to deliver exceptional customer experiences. Our team thrives on collaboration, creativity, and a shared commitment to excellence. With diverse backgrounds and unique skill sets, we work together to create solutions that drive both customer and customer satisfaction.
As a Customer Service Representative, you will play a key role as the first line of communication with our customers, building meaningful relationships and providing valuable information about their wants and needs. This is more than just a job – it's an opportunity to grow, collaborate, and make a difference in a fast-paced, supportive environment.
What you'll do:
• Build lasting relationships with customers through open and direct communication.
• Resolve customer account issues, service conflicts, and other customer service concerns with professionalism.
• Know and support customers throughout the sales cycle, from start to finish, ensuring a smooth enrollment process.
• Securely collect and manage customer information, including contact details, payment preferences, and other relevant data.
• Track and report on customer interactions, customer questions, and completed sales for continuous improvement.
What we're looking for:
• Experience in a customer service role (e.g., restaurant, hospitality, or customer service) is a plus, but not a requirement!
• Excellent communication skills with the ability to build genuine connections with a wide variety of people.
• Strong analytical and problem-solving skills to address customer needs effectively.
• Excellent time management and organizational skills to handle multiple accounts with ease.
• A positive, team-oriented attitude and a desire to be part of an inclusive and growing organization that prioritizes employee well-being.
Job Details:
• Shift: Day shift
• Workplace: In-person
If you're ready to join a company that values your skills, supports your growth, and celebrates your success, we'd love to hear from you! Apply today to begin your journey with Phoenix NSG Solutions.
Compensation: $800.00 - $1,200.00 per week
(if you already have a resume on Indeed)